Buyer Protection Guaranteed

At Pars Rug Gallery, we value your trust above all. Every rug, tapestry, and textile masterpiece we offer is backed by our Buyer Protection Guarantee — ensuring your purchase is authentic, secure, and risk-free from start to finish.

Authenticity Guaranteed

We take pride in presenting only genuine, handwoven works of art.
Each piece in our collection is:

• Carefully authenticated by our in-house experts with decades of experience.
• Accompanied by a Certificate of Authenticity, detailing its origin, materials, and approximate age.
• Fully documented and photographed prior to shipping to guarantee the exact item you ordered.

Your confidence in the authenticity of your rug is our highest priority.

Secure Payment & Privacy

All online transactions are processed through trusted and encrypted payment gateways to ensure your information remains safe and confidential.
We never store or share sensitive financial details — your data is protected by the latest SSL encryption technology and GDPR-compliant privacy standards.

Safe Delivery Worldwide

We partner with reliable, insured couriers to guarantee the safe delivery of your purchase.
Each shipment is:

• Professionally packed to preserve the textile’s integrity.
• Fully insured from our gallery to your doorstep.
• Trackable at every stage for your peace of mind.

Should any issue arise during transit, our team will handle the claim process directly — ensuring a smooth resolution without inconvenience to you.

Satisfaction & Returns

Your satisfaction matters to us.
If, for any reason, your purchase does not meet expectations, you may eligible within 3 days after delivery for a full refund or exchange (subject to return conditions).
We simply ask that items be returned in their original condition and packaging within 14 days.

Please contact our customer care team prior to any return for personalized assistance.

Personal Assistance Every Step of the Way

From selection to delivery, our team is here to ensure your buying experience is seamless and reassuring. Whether you are a first-time buyer or a seasoned collector, we provide tailored guidance, transparent communication, and continuous support.

Our Promise

When you purchase from Pars Rug Gallery, you are not only acquiring a work of art — you are investing in heritage, integrity, and trust.
Our Buyer Protection Guarantee ensures that your experience is as exceptional as the masterpiece you bring home.

Pars Rug Gallery – Keeping Heritage Alive, One Masterpiece at a Time.